Policies and Procedures
Notes on Company Policies
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Hours of Operation
Monday through Friday from 10am – 6pm
Saturdays from 10am – 3pm
Trust and integrity are extremely important to us all, especially in this day and age. You can rest assured that we gather information from you for our records and for our business practices only. We never share information about you with anyone. Information gathered from you is confidential between you and Lapeer Gold and Diamond. This information is used as a means of contacting you, informing you of upcoming events, trends and perhaps to let you know when your custom work has been completed.
Diamond Trade-in Policy
Lapeer Gold and Diamond will give you exactly what you paid for the diamond or diamond stud earrings purchased from Lapeer Gold and Diamond should you decide to upgrade in diamond size or rarity.* Sorry, but consistent with our policies, we can only take a trade-in on diamonds purchased from us. *some restrictions apply
We recommend having your pieces cleaned and inspected every six months to help maintain the beauty and integrity of your pieces. We are always happy to perform this service for you and of course, there is no charge!
Complimentary Gift Wrap
Lapeer Gold and Diamond always provides complimentary gift wrapping on any purchase made from us. Your gift will be wrapped beautifully with our signature ribbon and placed in a lovely color coordinated gift bag.
As an added convenience to our customers, we have a large selection of greeting cards for most occasions.
Lapeer Gold and Diamond Gift Certificates are available in any denomination and are perfect for any gift giving occasion. Gift certificates can be purchased in the store or by calling 810.245.4653
Some of our items are engravable and can carry a personalized message. If should decide to have your gift item engraved, your sales associate will give you the fee for your special message.